Use the troubleshoot feature for failed migrations

Use the Troubleshoot feature to identify and resolve issues with failed or partially successful migrations by providing a summary and detailed progress of migration steps.

There might be a few instances where, owing to some issues, the migration fails or is not thoroughly successful. To help resolve issues around such failed or partially successful migrations, you can use the inbuilt Troubleshoot feature.

Procedure

Step 1

On the migration jobs page, click the The Troubleshoot feature displays a summary and detailed progress of migration steps to help identify and resolve issues with failed or partially successful migrations. under the Actions column of a failed or a partially migrated job.

Step 2

Click Troubleshoot.

This opens up a sliding window that contains the following information:

  • A Summary containing additional details about the status of the migration.

  • A detailed Migration progess listing all the steps in the migration and also indicating the step at which the migration has failed.

Migration summary showing 2 failed devices and migration progress with a registration error at the FMC step.

Step 3

Based on the stage at which the migration seems to have failed, refer Troubleshoot Firewall Threat Defense Migration to Cloud-Delivered Firewall Management Center for information on how to troubleshoot.

The troubleshoot feature provides detailed information about the migration status and identifies the specific step where the migration failed, enabling you to resolve the issue.