Incoming Webhooks for Slack

CDO notifications appear in a designated channel or as an automated bot in a private message. For more information on how Slack handles incoming webhooks, see Slack Apps for more information.

Use the following procedure to allow incoming webhooks for Slack:

Procedure

Step 1

Log into your Slack account.

Step 2

In the panel to the left, scroll to the bottom and select Add Apps.

Step 3

Search application directory for Incoming Webhooks and locate the app. Select Add.

Step 4

If you are not the admin of your Slack workspace, you must send a request to the admin of your org and wait for the app to be added to your account. Select Request Configuration. Enter an optional message and select Submit Request.

Step 5

Once the Incoming Webhooks app is enabled for your workspace, refresh the Slack settings page and select Add New Webhook to Workspace.

Step 6

​​​​​Use the drop-down menu to select the Slack channel you want the CDO notifications to appear in. Select Authorize. If you navigate away from this page while waiting for the request to get enabled, simply log into Slack and select the workspace name in the upper left corner. From the drop-down menu, select Customize Workspace and select Configure Apps. Navigate to Manage > Custom Integrations. Select Incoming Webhooks to open app's landing page and then select Configurationfrom the tabs. This lists all the users within your workspace that has this app enabled. You can only see and edit your account's configuration. Select your workspace name to edit the configuration and move forward.

Step 7

The Slack settings page redirects you to the configuration page for the app. Locate and copy the webhook URL.

Step 8

Log into CDO.

Step 9

From the navigation bar to the left, click Settings > Notification Settings.

Step 10

Examine and confirm the notifications that are checked are correct. If they are not, we strongly recommend modifiying the notification selection before you connect to a service integration.

Step 11

Scroll to Service Integrations.

Step 12

Click the blue plus button.

Step 13

Enter a Name. This name appears in CDO as a configured service integration. It does not appear in any events forwarded to the configured service.

Step 14

Expand the drop-down menu and select Slack as the Service Type.

Step 15

Paste the webhook URL that you generated from the service.

Step 16

Click OK.