Manage Users in CDO

Before you create or edit a user record in CDO, read Relationship Between Identity Provider Accounts and CDO User Records to learn how the identity provider (IdP) account and the user record interact. CDO users need a record and a corresponding IdP account so they can be authenticated and access the CDO tenant.

Unless your enterprise has its own IdP, Cisco Secure Sign-On is the identity provider for all CDO tenants. The rest of this article assumes you are using Cisco Secure Sign-On as your identity provider.

You can see all the user records associated with your tenant on the User Management screen. This includes any Cisco support engineer who is temporarily associated with your account to resolve a support ticket.