Detect Application Outages
Application Insights identifies outages for monitored cloud applications by consuming outage intelligence provided by ThousandEyes Internet Insights.
ThousandEyes Internet Insights collects telemetry from globally distributed vantage points that continuously measure application and network availability. When an outage affecting a SaaS or cloud service is detected, an outage event is generated. Application Insights uses this intelligence to display outage details such as affected applications, outage duration, impacted regions, and affected domains for the applications you monitor.
For more information about ThousandEyes Internet Insights, see Internet Insights.
How Application Insights Works
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Once Application Insights is enabled, AIOps periodically evaluates Cloud-Delivered Firewall Management Center policies to determine which applications are eligible for monitoring.
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The Cloud-Delivered Firewall Management Center policy is scanned every 24 hours. Applications that are enabled in the policy are automatically monitored, and any detected outages are reported on the Application Insights page using outage intelligence from ThousandEyes Internet Insights.
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On the Settings page, applications that are present in the Cloud-Delivered Firewall Management Center policy are preselected by default. You can optionally select additional applications from the list to include them in outage monitoring.
Before you begin
Procedure
Step 1 | In the left pane, click Insights & Reports > Application Insights. The Application Insights page displays a summary of detected outages, including the total number of outages, active outages, resolved outages, and the number of applications being monitored for the selected time range. |
Step 2 | Review the list of affected applications. For each application outage, the following information is displayed:
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Step 3 | Click an application to view detailed outage information in the right pane. |