Frequently Asked Questions About AIOps

What is AIOps?

AIOps for firewalls leverages artificial intelligence (AI) and machine learning (ML) to streamline and enhance firewall management. By continuously analyzing the data, AIOps provides insights that help you:

• Optimize firewall policies and configurations.

• Detect misconfigurations before they impact performance.

• Improve feature adoption and adherence to best practices.

• Receive upgrade suggestions for Secure Firewall Threat Defense devices, including bugs fixes and security vulnerabilities fixes.

Are AIOps features available for all types of FMC-managed Firewall Threat Defense devices?

AIOps features are available only for Cloud-Delivered Firewall Management Center-managed Firewall Threat Defense devices. Currently, there is no support for on-premises management center.

Can onboarding AIOps fail?

If an onboarding failure occurs, open a support ticket with Cisco Technical Assistance Center (TAC).

Can AIOps Insights be disabled?

Opting out of AIOps stops data collection and disables insights. You can choose whether to retain or permanently delete historical data. For more information, see Disable AIOps Insights.

Can I disable specific AIOps modules?

Yes. From AIOps Settings, you can enable or disable modules such as Feature Adoption, Best Practices & Recommendations, and Operations. Disabled modules stop generating insights but do not affect device functionality.

Can I manually run Best Practices and Recommendations assessments?

Periodic assessments run automatically, but you can also run assessments manually at any time. For large-scale deployments with more than 50 devices, you must run assessments manually due to processing limits.