Migrate to Cisco Security Cloud Sign On Identity Provider

On October 14, 2019,CDO converted all tenants to Cisco Security Cloud Sign On as their identity provider and Duo for multi-factor authentication (MFA). To log into CDO, you must first activate your account in Cisco Secure Sign-On and configure MFA using Duo.

CDO requires MFA which provides an added layer of security in protecting your user identity. Two-factor authentication, a type of MFA, requires two components, or factors, to ensure the identity of the user logging into CDO. The first factor is a username and password, and the second is a one-time password (OTP), which is generated on demand.

Note

If you sign in to CDO using your own single sign-on identity provider, this transition to Cisco Security Cloud Sign On and Duo does not affect you. You continue to use your own sign-on solution.
If you are in the middle of a free trial of CDO, this transition does apply to you.
If your CDO tenant was created on or after October 14, 2019, see Initial Login to Your New CDO Tenant for log in instructions instead of this article.

Before You Begin

We strongly recommend the following steps prior to migrating:

Install DUO Security. We recommend installing the Duo Security app on a mobile phone. Review Duo Guide to Two Factor Authentication: Enrollment Guide if you have questions about installing Duo.
Time Synchronization. You are going to use your mobile device to generate a one-time password. It is important that your device clock is synchronized with real time as the OTP is time-based. Make sure your device clock set automatically or manually set it to the correct time.
Create a New Cisco Secure Sign-On Account and Configure Duo Multi-factor Authentication. It is a four-step process. You need to complete all four steps.